Privacy Policy

Effective date: 31.08.2025

At Solira, your privacy matters. This policy explains what personal information we collect when you visit our website or contact us; how we use it; and how we protect it. We are committed to complying with the UK GDPR and Data Protection Act 2018.

 

1. Who We Are

Solira is a web design and SEO service for small and medium-sized businesses across the UK. If you wish to contact us regarding your personal data, you can do so via email at contact@solira.co.uk or via our contact form on the website.

 

2. Information We Collect

We may collect information you provide directly to us, such as:

  • Name, email address, and phone number from contact forms or enquiries;

  • Business information relevant to your request or project;

  • Any messages you send us.

We also collect technical information automatically when you visit our website, including:

  • IP address, browser type, and device used;

  • Pages visited and referring websites;

  • Cookie data; we use analytics to improve your experience.

 

 

3. How We Use Your Information

Your data is used only for legitimate purposes; these include:

  • Responding to enquiries and providing our services;

  • Managing projects, quotes, and proposals;

  • Improving our website and services;

  • Sending updates or information if you have opted in to receive marketing communications.

We do not sell or share your personal information for marketing purposes.

 

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Consent – when you submit a contact form or opt in to receive communications;

  • Legitimate interests – to respond to enquiries, provide services, and manage client relationships.

 

5. How We Share Your Information

We may share your data with trusted third parties where necessary to provide our services, such as:

  • Website hosting providers;

  • Email service providers;

  • Payment processors.

We ensure that these providers meet GDPR requirements and process your data securely.

 

6. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy; this may include keeping records for legal or business purposes.

 

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you;

  • Request that we correct any inaccuracies;

  • Request that we delete your data;

  • Object to processing or request restrictions;

  • Withdraw consent at any time;

  • Complain to the Information Commissioner’s Office (ICO) if you believe your rights have been infringed.

To exercise any of these rights, please contact us via email at contact@solira.co.uk or via our website contact form.

 

8. Cookies and Tracking

Our website uses cookies to improve functionality and performance; these may include analytics cookies to understand how the site is used. You can manage or disable cookies in your browser settings at any time.

 

9. Data Security

We take the security of your information seriously; we use SSL encryption, secure hosting, and restricted access to protect your data from unauthorised access, loss, or misuse.

 

10. Policy Updates

We may update this Privacy Policy from time to time; we recommend checking this page periodically to stay informed about how we handle your information.

 

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us via email at contact@solira.co.uk or via our contact form on the website.